Refund policy

No Refunds Policy

We do not offer refunds for change of mind, incorrect sizing, or unwanted items. All sales are final.

Exchanges

We are happy to offer an exchange or store credit in the following cases:

• You received the wrong item.

• The item is faulty or damaged upon arrival.

To request an exchange or store credit:

• Contact us at 371threesevenone@gmail.com within 7 days of receiving your order.

• Items must be unworn, unwashed, and in original condition with tags attached.

• Proof of purchase is required.

Faulty or Damaged Items

If your item arrives damaged or has a manufacturing fault:

• Please contact us at 371threesevenone@gmail.com within 7 days of receiving your order.

• Include clear photos of the fault and your order number.

• If the fault is verified, we will offer a repair, exchange, or store credit as required under Australian Consumer Law.

Important Notes

• We do not cover return shipping costs unless the item is faulty or incorrectly sent.

• We recommend using a trackable shipping method for any returns.

Contact

For any questions or return requests, please email us at 371threesevenone@gmail.com with your order number and reason for return.